LNER has been named the best train operating company in the UK when it comes to customer satisfaction.
The findings come from a survey by Transport Focus, an independent watchdog which collects information from train travellers.
They ask passengers about the elements of their journey that matters most to them, including punctuality, value for money and station standards.
Published today (Thursday), the latest survey of passengers who travelled in the last six months puts LNER at the top of the TOCs with an overall journey satisfaction of 94 per cent.
LNER has seen increases in all six categories measured, pushing the East Coast Main Line operator to the top of the chart.
The LNER station score is at 91 per cent, higher than any other operator, and follows the introduction of a Family Lounge at York Station, with more being planned.
Colette Casey, Customer Experience Director at LNER, said:
“Our teams work hard day-in-day-out to provide the best possible service for our customers - be that through the booking process, at our stations or on our trains.
“We’re beyond proud that Transport Focus’s latest survey now recognises us as the number one train operator in the UK for journey satisfaction.
“Our onboard and station teams are dedicated to ensuring our customers at the heart of everything they do.”
To find out more about the Transport Focus survey and the full passenger satisfaction scorecard visit www.transportfocus.org.uk

New deputy leader appointed at North Yorkshire Council
Police appeal after driver crashes into parked car in Knaresborough
Large solar farm and battery storage plant near Knaresborough set for approval
Harrogate councillors accused of "childish political stunts" over no confidence vote
Controversial A1(M) services set for final approval
WATCH: Grove Road teacher is third to receive special end of term treat
Harrogate housing development set for expansion
Rossett School's sponsored walk raises £5,700 for charity
Record crowds enjoy opening day of Great Yorkshire Show
Police appeal after Bilton Co-op theft
'Disappointed' Harrogate Mayor thanks community after culture bid setback
Trio of charities to champion community spirit at Great Yorkshire Show
Fresh call for school transport rethink amid claim new policy could cost £5m a year
WATCH: Markington school teacher wins end of term treat
Pick-your-own-flower attraction to open near Harrogate this weekend
North Yorkshire Council leader issues warning over larger police forces
Harrogate swim school teaches 2,500 children water safety
Great Yorkshire Show tickets now sold out
Ripon to continue culture plans after missing out on Town of Culture shortlist
New pay-as-you-go technology trialled on Harrogate trains


