Alex Cann

4:00pm - 7:00pm

Email the studio

Ronan Keating

When You Say Nothing At All

Listen Live

Harrogate Hospital patients to manage their health using new digital technology

Wednesday, 16 October 2024 13:55

Harrogate Hospital is using a new patient-powered digital service.

Patients at Harrogate Hospital can now have greater control of their health and care information by registering for a digital patient portal.

Next week, many Harrogate and District Hospital patients will receive an email or text message inviting them to register for this service, 'Patients Knows Best' (PKB), which is free to use and can also be accessed via the NHS app.

The patient-powered digital service, PKB, is designed to improve patient experience.

Those who sign up can access most of their outpatient appointments at Harrogate District Hospital, online and via the NHS app.

They are also able to request cancellations and amendments to appointments.

Dr Gui Tran, Lead for Outpatient Transformation at HDFT, said:

“The patient portal is a really convenient and easy way of accessing and changing your appointments.

“It means you don’t have to wait for the letter to arrive in the post. But if it’s not right for you, we will continue to send letters in the post.”

Using the service means that patients have their appointment letters safely stored on their mobile phone, so that they can easily access them when they arrive at hospital.

Accounts can be shared with trusted family members or friends, helping those who rely on others for transport or support during appointments.

To date, more than 30,000 patients at Harrogate District Hospital are registered with PKB.

Over 1,200 appointment letters are being read every week using the online patient portal, instead of letters being printed and posted.

For more information, Harrogate and District NHS Foundation Trust patients should visit the Trust’s website at hdft.nhs.uk and search for ‘PKB’.

More from Local News

Martin House hits £2 million retail milestone after surging online sales

Martin House Children's Hospice has reached a major milestone in its retail operations, generating £2 million in sales over the past year.
Harrogate primary school's colour run fundraiser set to return

A popular fundraising event at Coppice Valley Primary School is set to return following a successful debut last year.
Royal recognition for Ripon community hero

A Ripon crossing patrol officer who has helped keep families safe for nearly a decade is set to receive royal recognition at a Buckingham Palace garden party.
Ripon prepares for city's 'biggest ever display' celebrating history and heritage

Ripon is preparing for what organisers describe as its "biggest ever display" to celebrate the city's history, heritage and community spirit.
FIFTY TWO at Rudding Park launches new lunch service

Luxury Harrogate hotel Rudding Park has announced that its immersive FIFTY TWO restaurant will introduce a new lunch service.
Motor rollers to be showcased at Tractor Fest

Road motor roller fans can enjoy a rare treat at this year’s Tractor Fest being held at Newby Hall and Gardens near Ripon.
Stockeld Park launches new on-site glamping tents

Stockeld Park is set to expand its on-site accommodation offering with the launch of brand new bell tents.
Ripon boy, 6, wins bronze at national jujitsu competition

A 6-year-old boy from Ripon has secured a bronze medal at a national jujitsu competition after taking on some of the country's top young fighters.
Restaurant stopped from giving customers free lift home

A restaurant owner says she feels a council decision to stop her husband giving customers a free lift home after their meal is "a bit harsh".
CCTV appeal following NEXT theft in Harrogate

North Yorkshire Police have issued CCTV of a person they would like to speak to.
Harrogate District Hospital to host open days as part of Health in Harrogate

Harrogate District Hospital is inviting local residents to step behind the scenes at two open days next month and discover more about how their local hospital works.
"Getting to work shouldn’t be a post-code lottery" says Harrogate MP

Harrogate and Knaresborough MP, Tom Gordon is challenging disabled bus pass restrictions.
22 year old Harrogate man sets to take on Half Ironman for charity

22 year old Freddie from Harrogate is set to take part in the Half Ironman in Vietnam.
New owners of Black A Moor pub explain reason behind name change

The new owners of a historic pub near Ripon have confirmed they will change its name to make the venue 'more inclusive' whilst preserving its heritage.
Council issues fly-tipping warning as new waste rules come into force

Residents are being warned that fly-tipping will not be tolerated as new rules come into force at North Yorkshire’s recycling centres.
Harrogate women crowned winners at international fitness competition

Two athletes from Harrogate have been crowned champions at an international fitness competition.
Another Harrogate charity shop to appear on hit BBC One show

Another Harrogate charity shop is set to appear on a brand new TV series on BBC One today (Tuesday).
Harrogate teen conquers marathon for Leukaemia charity - two days after 18th birthday

A Harrogate teenager has completed the London Marathon just two days after turning 18, raising £2,700 for charity.
Former Ripon mayor launches 29-mile charity run ahead of 70th birthday

A Ripon community leader is preparing to run nearly 30 miles between two historic landmarks as part of a personal fundraising challenge.
Little Ripon Bookshop shortlisted at national British Book Awards

An independent bookshop in Ripon has been shortlisted for a national honour at the British Book Awards.