Lynsey from Harrogate had recently lost her grandma and was struggling to find a way to explain the situation to her two daughters aged 3 and 5.
After researching online how best to approach it, she was recommended to get the girls to write letters and draw pictures to their great grandma.
The girls then asked how the letters would get to heaven.
Lynsey took to Facebook groups to ask if there were any 'letters to heaven' postboxes in Harrogate which to her disappoint, there wasn't.
Lynsey said:
"So many people replied to say what a good idea they thought it was and how many people it might help".
Sharon Cavanar, from Harrogate International festivals, saw Lynsey's post and along with the team at Hubert Swainson’s Funeral Directors made this a reality and on the wall of Swainson’s is a post box to heaven.
Hubert Swainson's Funeral Directors are located on Franklin Road and now people can write letters to their deceased loved ones.
Lynsey added,
"My two little girls have already been and posted their pictures to their Nan and I hope this brings some comfort to others grieving a loss."

Harrogate 'Glow Ride' to highlight women's cycling safety
Yorkshire Water sewer capacity threatens new homes and funding, says councillor
Harrogate pupils support homeless through Harvest appeal
Police pursuit of Knaresborough shoplifters to feature on Channel 5 tonight
Growing pressure on North Yorkshire farmers, reports warn
Ripon runner sets new record in 35-mile ultra race
Harrogate dance fitness classes celebrate seven years
Appeal after woman approached by man near Harrogate hospital
Vandals cause £1,000 damage to public toilets in Knaresborough
Scarborough’s Alpamare waterpark set to be sold with 99-year car park lease
Starbeck primary unveils new school library
Fountains by Floodlight returns with new show celebrating abbey’s history
Date confirmed for return of Yorkshire Farming Conference in Harrogate
Ripon Runners to host community night run to highlight women's safety
Martin House opens new memorial garden for bereaved families
Harrogate businesses open toilets to public under new council scheme
Mayor joins India trade mission as leaders target £170m boost for Yorkshire
Swan Lake to bring live orchestra and ballet to Harrogate's Royal Hall
How Harrogate's Dragons' Den businesses have fared since the show
New Brazilian-Japanese restaurant to open in Harrogate


