Lynsey from Harrogate had recently lost her grandma and was struggling to find a way to explain the situation to her two daughters aged 3 and 5.
After researching online how best to approach it, she was recommended to get the girls to write letters and draw pictures to their great grandma.
The girls then asked how the letters would get to heaven.
Lynsey took to Facebook groups to ask if there were any 'letters to heaven' postboxes in Harrogate which to her disappoint, there wasn't.
Lynsey said:
"So many people replied to say what a good idea they thought it was and how many people it might help".
Sharon Cavanar, from Harrogate International festivals, saw Lynsey's post and along with the team at Hubert Swainson’s Funeral Directors made this a reality and on the wall of Swainson’s is a post box to heaven.
Hubert Swainson's Funeral Directors are located on Franklin Road and now people can write letters to their deceased loved ones.
Lynsey added,
"My two little girls have already been and posted their pictures to their Nan and I hope this brings some comfort to others grieving a loss."

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