Your Harrogate Radio

10:00pm - 6:30am

Email the studio

Cliff Bennett & The Rebel Rousers

Got To Get You Into My Life

Listen Live

Knaresborough vet practice launches new 24/7 triage service

Thursday, 26 February 2026 10:14

Dr Philip Simon of Your Family Vets on Wetherby Road.

An independent family-run veterinary practice based in Knaresborough has launched a new 24/7 triage service, giving pet owners access to professional advice 365 days a year.

Your Family Vets is now offering the innovative VidiVet service free of charge to all registered clients and makes it the only veterinary clinic in North Yorkshire to provide this level of round-the-clock triage support.

The new service gives pet owners peace of mind whenever they need reassurance about their pet’s health. With registration only taking a couple of minutes, the new service is available via a simple link on the practice’s website.

Dr Philip Simon, owner and veterinary surgeon said:

“It’s like having a vet in your pocket. Instead of searching online and worrying about conflicting advice, you simply ask a qualified vet and get a reply within minutes from a professional who has a minimum of five years’ experience.

“Providing fast veterinary advice without having to leave home, VidiVet allows clients to send a photo, video or message and receive a personalised video response from a vet. If your pet needs to be seen, the vet will tell you, and we’ll guide you to the correct out-of-hours care.

“When we are closed, most concerns do not require a trip to the hospital and those registered can send unlimited messages, day or night. The service aims to reduce unnecessary emergency visits while ensuring pets that genuinely need urgent attention are directed to appropriate care quickly.”

By combining convenience with professional reassurance, the practice hopes to make pet healthcare more accessible and less stressful for pet owners.

For further information please visit https://yfvets.co.uk/ or call 01423 900770.

More from Local News

Schemes in Harrogate and Ripon receive grants from Mayor's £2.4million High Street Fund

Four schemes in Harrogate and Ripon have secured funding from the final round of Mayor David Skaith's £2.4 million Vibrant and Sustainable High Street Fund.
Council facing fresh criticism of planning decisions over services near Boroughbridge

North Yorkshire Council is facing a fresh allegation of unlawful decision-making over plans for a motorway service area (MSA) near Boroughbridge.
Ripon Grammar School receives 'glowing' report from inspectors

Ripon Grammar School has passed an inspection by a prestigious national schools' guide with flying colours.
Record breaking year for families receiving first choice primary schools

This year has seen the highest number of first-choice offers on record.
Four-man assault on Harrogate road leaves victim with head injury

Police are appealing for information about an assault that occurred on Fairfax Avenue in Harrogate.
Harrogate care home hits jackpot with Casino Royale fundraiser

A Harrogate care provider's unique casino fundraising event has raised £2,400 for the charity.
Coppice Valley Primary School celebrates praise from Ofsted

Coppice Valley Primary School in Harrogate has been praised by Ofsted inspectors for its highly inclusive culture and high-quality provision for pupils.
Shortlist revealed for Harrogate Hospitality and Tourism Awards

The final shortlist across twelve categories has been revealed ahead of the Harrogate Hospitality & Tourism Awards.
New registration scheme set to launch at recycling centres

A new registration scheme designed to improve access to North Yorkshire’s household waste recycling centres.
New travelling circus to visit Valley Gardens this summer

A long-forgotten travelling circus is set to return to Yorkshire this summer - and it's stopping off at Harrogate's Valley Gardens.
Classical music with a twist: Madhouse Orchestra heads to Harrogate

An international collective of professional musicians will take to the stage in Harrogate next week.
New science-led prevention clinic launches in Harrogate

A new science-led healthcare clinic has launched in Harrogate, focusing on prevention through earlier diagnosis and proactive health management.
Theakston Old Peculier Crime Writing Festival returns for 'biggest year ever'

The Theakston Old Peculier Crime Writing Festival returns to Old Swan Hotel in Harrogate this July for its largest programme to date.
Follifoot named among UK's poshest villages

A village near Harrogate has been recognised as one of the 'poshest' places to live in the country, according to new research.
Harrogate BID celebrates another successful dog show

Harrogate BID has hailed another successful Dog Show, as crowds gathered to enjoy a day full of canine fun at the weekend.
Specialist school for autistic pupils to open in Harrogate

A new specialist school for autistic young people has been approved to open in Harrogate.
Details revealed for return of Masham Tractor Run

Plans are underway for the return of the popular annual Masham Tractor Run.
Harrogate man attempts to smash second world record at London Marathon

A Harrogate man is set for another whacky world marathon attempt when he takes on the London Marathon next weekend.
Vintage tractor run raises more than £5,000 for Harrogate cancer centre

The fifth Brian Chester tractor road run has raised a further £635 for Sir Robert Ogden MacMillan Centre at Harrogate Hospital.
Harrogate mum runs half marathon to raise £2,400 for rare skin condition charity

A Harrogate mum has raised more than £2,400 for a charity supporting people with a rare skin condition after taking part in the London Landmarks Half Marathon.